Annual Monitoring Survey of Integrated Platform for Gender Based Violence Prevention and Response in Nepal Project

National Women Commission (NWC) has been implementing a World Bank funded project initiative ‘Integrated Platform for Gender Based Violence (GBV) Prevention and Response in Nepal’ to improve responses to Gender Based Violence in Nepal. The project seeks to meet its objective by improving the quality and reach of services for GBV survivors through a helpline while promoting greater awareness among key stakeholders and strengthening the capacity of NWC.
The helpline named ‘Khabar Garaun 1145’, a major component of the project, provides round the clock service to GBV survivors to register the cases either through the toll free number or helpline website. NWC then refers the registered cases to the concerned GBV service providers that provide legal, psychosocial, child protection and shelter services.

Scott Wilson Nepal (SW Nepal/SWN) has been assigned to undertake an annual monitoring of IPGBVPR project to assess the status of the following performance indicators (revised Results Framework) of IPGBVPR project.

Indicator 2: Number of GBV survivors who report satisfaction with the helpline support
Indicator 3: Percentage of service referrals which result in service utilization
Indicator 4: Percentage of people in service areas who report knowledge of the support services for survivors of violence
Indicator of the Intermediate Result (Component one): Percentage of kept/respected mediation agreements.

SWN services of annual monitoring survey mainly undertakes assessment of satisfaction of GBV survivors with the helpline, and integrated GBV services provided by NWC’s primary implementing partners- LACC, TPO, CWIN and Saathi.

A phone survey is carried with the selective sampled GBV survivors who registered the cases through the helpline, and used GBV services provided by NWC and its partner organizations.

KIIs and FGDs are also carried out with community members of the project districts for additional understanding of their knowledge on support services including helpline for survivors of violence.

The SWN deliverables for this assignment includes analysis of the information, key findings and recommendations that are shared in a comprehensive report designed to support improved quality and reach of the helpline and support services provided to GBV survivors.