Third Party Monitoring and Beneficiary Satisfaction Survey of Nepal Emergency Peace Support Project (EPSP)
Ministry of Peace and Reconstruction (MoPR)
December 2011 to February 2012
Panchthar, Morang, Udaypur, Sindhupalchowk, Chitwan, Shindhuli, Gorkha, Parbat, Nawalparasi, Jumla, Rolpa, Bardiya, Kailali, Dadeldhura
The objective of Nepal Emergency Peace Support Project (EPSP) implemented by Ministry of Peace and Reconstruction (MoPR) was to “contribute to the peace process by providing interim cash transfers and services to eligible conflict affected groups and by increasing transparency and accountability in the delivery of these benefits”.
The project worked on three key areas:
(i) Rehabilitation support to the conflict-affected families and individuals.
(ii) Cash benefits to families and widows of those killed as a result of the conflict.
(iii) Capacity building of key institutional structures in support of the peace process and project
There were an estimated 16,719 families, including 9,000 widows, eligible to receive the support. As per project design, individual family of those killed in conflict were to receive NRs 100,000 from EPSP. Also an additional NRs 25,000 was to be provided to widows of the deceased.
Services provided by SW Nepal
SW Nepal carried out a Third-Party Monitoring and Beneficiary Satisfaction Survey of the process and performance in the selection and delivery of cash benefits under component (ii) of the project for 1400 beneficiaries. In undertaking this assignment, SW Nepal undertook following activities:
- Analyzed the understanding of the beneficiaries about the roles and responsibilities of the
stakeholders in cash transfer and services.
- Assessed the quality of services provided to the conflict affected people.
- Assessed the extent to which the project has been able to reach the targeted beneficiaries.
- Measured satisfaction level among the beneficiaries.
- Monitored the key stakeholders and beneficiaries on cash distribution and cash uses.
The study resulted in a series of recommendations on the needs and areas for improvement in overall service delivery by the project.